![]() So, find any element needed for a great help center design. It takes into consideration all the recommendations mentioned below as well as suits all Zendesk features and details. GrowthDot team designed a custom help center theme for Zendesk specifically. Bonus! Aarhus and Odense themes from GrowthDot To that end, read about the essentials of designing a help center and the twenty help center designs to get some inspiration. Usually, they expect from help centers a clear, user-driven language, interaction, an engaging interface, sometimes a voice search, and, surely, easy-to-follow instructions.įinding a starting point when creating a help center or redesigning your existing one might be challenging. Therefore, tutorials and technical troubleshooting are helpful for clients in understanding the product or service usage steps that are involved. Primarily, self-service has become one of the main Saas company's ways of providing customer support. So, the equation is simple: you please the customer, and the customer returns the favor! Along with simple navigation, it grabs the attention of your current and future clients and builds confidence through its general view and usability. Help center design is also an essential attribute in customer support as an eye-catching design. ![]() Furthermore, the revenue generated by the organization is very much contingent on its customer support/help center. Help Centers are a large part of customer service.
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